Effective Date: June 11, 2025
At The Whine Line (thewhineline.com), your right to complain is sacred– and so is your privacy.
What We Collect When You Call
When you call our hotline at (866) 69-WHINE, we collect:
- Your phone number (automatically captured by our phone system)
- Your voicemail recording (which includes whatever you choose to say)
We do not collect name, email, or any other personal information, please do not share personally identifiable information in your voicemail.
What We Collect When You Text
When you text our hotline at (866) 69-WHINE, we collect:
- Your phone number (automatically captured by our phone system)
- The message body (content) of text messages sent to the hotline(which includes whatever you choose to say)
We do not collect name, email, or any other personal information, please do not share personally identifiable information in your text messages to The Whine Line.
How We Use It
By leaving a voicemail or sending a text message, you agree that your voice or SMS message may be:
- Recorded or logged and stored in our phone system
- Reviewed for comedic purposes
- Publicly shared (in full or in part) on social media or other platforms as part of The Whine Line project
We will never sell your data or use it to contact you.
Third-Party Services
Our underlying communication services provider may process your call data in accordance with their own Privacy Policy.
Your Choices
Don’t want your voice shared? Don’t leave a voicemail or send a text. It’s that simple.
Contact
Have a concern or question? You can reach us at: thewhinelinecom@gmail.com